Library

Whitepapers

Online communities in business Using online communities in business
An overview of using online communities in business - from product development and sales and marketing to user support and enterprise collaboration. Includes links to examples and a quick start guide.
(September 2008) (get the PDF) (read online)
Introduction to virtual worlds Introduction to virtual worlds
An overview of different types of virtual worlds, featuring examples and recommendations on how companies can take advantage of virtual worlds to enhance and optimize their external and internal business processes. 
(September 2008) (get the PDF) (read online)

Presentations

Introduction to virtual worlds
An overview of virtual worlds and their potential.
(August 2007)

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